Shipping Policy
Shipping Rates
Overseas charges are determined by the delivery option, the packet weight, and the delivery destination. The option of the shipping rates available is displayed before the final stages of ordering.
The orders usually take a few working days to process, though we aim at completing all orders within 1-2 days. Orders that are placed on holidays and weekends will be forwarded to processing on the following working day. After your order is fulfilled, you will also be sent an email which shall contain details regarding the tracking of your order.
Delivery Areas
We currently ship to locations within the UAE. If you require shipping to international destinations, please contact us at +971521721229 for assistance.
Order Tracking
After your order has been shipped, you will receive an email with tracking information to monitor your shipment’s progress. You can track your order on our website or through the shipping carrier’s website.
Delivery Issues
If your order does not arrive within the estimated delivery time, please contact us at +971521721229. We will work with the shipping carrier to resolve any issues.
Damaged or Lost Packages
In the event that your package is damaged or lost during transit, please contact us within one week of the delivery date. We will investigate the issue and work with you to resolve it promptly.
Changes to Shipping Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
Contact Us
If you have any questions or concerns about our shipping policy or your order, please contact us:
Rosy Perfumes
+971521721229
Abu Dhabi, United Arab Emirates